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Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal data across GOAT Card websites.

Scope

This Policy applies to goatcard.ge and other online services operated by GOAT Space LLC.

Data Controller

Legal name: GOAT Space LLC (შპს „გოუთ სფეის“-ი)

Company ID: 405776290

Registered address: Tbilisi, Georgia

Correspondence address: Provided upon request via postal inquiry or by email to home@goat.ge

Email: home@goat.ge

Phone / WhatsApp: +995 501 00 11 55

Supervisory authority: State Inspector’s Service of Georgia — personaldata.ge

The English version prevails if any translation differences occur.

Personal data we collect

  • Account & identification: name, email, phone, and language preferences.
  • Communication: emails, support requests, WhatsApp chat messages.
  • Technical: IP address, device/browser type, country, logs, cookies identifiers.
  • Marketing & consent preferences: newsletter opt-in/out, selected language and country site.
  • Partner interaction (non-financial): country and partner where benefits were used (no card payments on this site).
  • Payments not processed on this site: we do not accept or store card details here.

Cookies & Tracking

We use cookies and similar technologies to operate the site, remember your settings, and measure performance.

  • Essential: session, security, language preference. Required for functionality.
  • Analytics: aggregated metrics (e.g., page views, country, device). We use tools like Google Analytics in compliance with their terms.
  • Marketing (optional): only if enabled in the future; we will request your consent beforehand.
  • Duration: session or up to 12 months, then auto-expire.

You can manage cookies in your browser settings. If a cookie banner is presented, your choices will be honored.

Purposes & Legal Bases

  • Provide and operate the service — manage membership pages and language sites (contract performance / legitimate interests).
  • Support & communication — respond to requests and chats (contract performance / legitimate interests).
  • Security and fraud prevention — logs, rate-limits (legitimate interests / legal obligations).
  • Analytics & improvement — aggregated insights to enhance UX (legitimate interests).
  • Marketing updates (optional) — only with your consent; you can withdraw anytime (consent).

Sharing with third parties

  • Hosting & infrastructure: EU/EEA-based cloud providers for uptime and security.
  • Analytics providers: tools that process aggregated metrics (e.g., Google Analytics).
  • Communication tools: WhatsApp Business and email platforms to handle inquiries.
  • Verified partners: to validate membership benefits where applicable (no payment data shared).

We do not “sell” personal data.

International data transfers

Your data may be processed in Georgia and the EU. If transferred to other countries, we rely on appropriate safeguards (e.g., Standard Contractual Clauses) and vendor compliance programs.

Retention & Security

  • Retention: account data — while active and up to 2 years after inactivity; logs — up to 12 months; support communications — up to 24 months; consent records — until revoked.
  • Security: TLS encryption, access controls, regular backups, and pseudonymization where feasible.

Your rights

Depending on your location, you may request access, correction, deletion, restriction, portability, or object to certain processing. You may withdraw consent at any time.

To exercise rights, contact home@goat.ge. We respond within 30 days. You can also lodge a complaint with the State Inspector’s Service of Georgia.

Children’s data

Our services are not intended for children under the age required by applicable law. We do not knowingly collect such data. If you believe we have, please contact us to delete it.

Changes to this Policy

We may update this Policy from time to time. The “Last updated” date below reflects the latest revision. Continued use after changes means you accept the updated Policy.